Banks Can Use the Power Outsourcing
Bank Indonesia still allow banks using the labor force, aka outsourcing outsourcing in bank operations. Bank
Indonesia Bank Indonesia Regulation Number released 13/25/PBI/2011 on
the precautionary principle for banks to give up some work to third
parties.
Banking
Regulatory Bureau Chief of Bank Indonesia Irwan Lubis explained, the
transfer of jobs to outsourcing its power is limited, ie only the work
of supporting the bank's operations.
"For
example, call centers, telemarketing, billing services (debt
collectors), sales representative, courier, security, and office boy,"
said Bank Indonesia Irwan at the building yesterday. Some
areas of core services including bank operations, such as customer
service, customer relation, and the teller should not be outsourced.
Irwan said banks are prohibited from diverting work that resulted in..Read More >>
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